CCS Processing issues

  • 06/10/2022 – CCS Processing issues
Please note that not all users/entries are impacted by the CCS Uk entry processing problems, below is the message supplied by CCS (UK) Ltd to its users regarding this issue.

 

CCS (UK) Ltd are experiencing intermittent issues with CDS messaging at the moment. Some messages are failing and not sending the required response/s. The teams are working around the clock to try and resolve these issues. For the time being if your shipments are urgent/perishable, please consider whether these should be part of the immediate transition to CDS because of these current impacts.

If you are experiencing stuck shipments please ensure you email the helpdesk with the correct LRN. CCS (UK) Ltd are working through a backlog at the moment but will reprocess your message as soon as possible.